If the Stages power meter will not pair to the console or fails to zero reset, Stages indoor customer service may suggest that a hard reset be performed on the Stages Gen. 1/Gen. 2 power meter as part of Stages troubleshooting procedures.


If you have a Gen. 3 Stages indoor power meter, 971-0103, it will have a hard reset button. Please see the related article: How to hard reset the Gen 3. Stages indoor power meter.

To perform a power meter hard reset:

  1. Use a size #0 or #1 Phillips head screwdriver to loosen the screw on the battery door at the top of the power meter.
  2. Open the door and remove the batteries. Note: do not remove the electrical tape holding the batteries together. If the electrical tape is missing or damaged, tape the batteries before reinserting them into the power meter.
  3. Insert the batteries into the power meter upside-down, with the positive terminal facing downward and the negative terminal facing upward.
  4. Push the batteries fully into the housing and hold them down with your finger while closing the battery door. Hold the battery door shut for 5 - 7 seconds. Do not use the battery door to force the batteries down into the housing, which could damage or break the hinges of the battery door.
  5. Open the battery door, remove the batteries, and insert them into the power meter with the correct orientation, the positive terminal facing upward and the negative terminal facing downward.
  6. Push the batteries fully into the housing and hold them down with your finger while closing the battery door. Using a #0 or #1 Phillips head screwdriver, tighten the battery door screw. Do not overtighten the battery door screw, which can cause connectivity issues with the power meter and/or strip the screw.