Rider Help & FAQ

How do I update my FTP?
Within your Stages Flight classes, most of your workouts will be based on power and ask you to aim to pedal at a percentage of something called FTP (Functio...
Fri, 30 Aug, 2019 at 2:00 PM
My club uses Mindbody Online, how do I reserve a spot in a cycling class?
If your club uses Mindbody Online, follow these steps to reserve your spot in a cycling class: Log in to your account on your club's website. Locate...
Wed, 15 Apr, 2020 at 6:17 AM
I booked a class using Mindbody Online, how do I set up my Stages Flight account?
When you book a class through a club that is integrated with Mindbody Online, you will also need a StagesFlight.com account. A Stages Flight account will al...
Wed, 15 Apr, 2020 at 6:31 AM
How do I select a specific bike after booking a class through Mindbody Online?
If your club uses Mindbody Online and you book a cycling class, you will automatically be assigned a bike. To select a different bike do the following: Wh...
Wed, 15 Apr, 2020 at 6:24 AM
What is FTP and how is it calculated?
FTP stands for "Functional Threshold Power", which sounds complicated, but really just means the highest effort you could sustain for one hour, as...
Mon, 24 Jun, 2019 at 3:25 PM
I cannot log in to my new StagesFlight.com account
If you recently registered for a StagesFlight.com account and when you tried to log in you received the message “Your email is not confirmed. Resend confirm...
Fri, 30 Aug, 2019 at 2:25 PM
How do I change my email address?
To put in a request to change your email address, please send us an email from the email account you are using to log into Stages Flight at support@stagesin...
Wed, 12 Jul, 2017 at 9:51 AM
I booked my cycle class through zingfit, but didn’t receive my post-ride workout data
If you booked your cycle class through zingfit, but during class you appear as anonymous on the screen and don’t receive your post-ride workout data, there ...
Thu, 15 Aug, 2019 at 10:24 AM
How can I calculate my maximum heart rate?
If you do not know your maximum heart rate, it is easy to estimate based on your age using the equation: Max HR =  220 bpm - your age.  Maximum heart ra...
Mon, 10 Jul, 2017 at 3:08 PM
How do I add my Heart Rate sensor ID to my Stages Flight account?
Once you know the ANT+ or Bluetooth sensor ID related to your HR sensor, add it to your Stages Flight profile. Log in to your account at the Stages Fli...
Thu, 21 Feb, 2019 at 8:17 AM